The entire experience was wonderful. First, I was greeted by the hostess/front desk. Very friendly and she was willing to immediately make me feel at home. Asked who I came to see/if anyone and while she called Debbie, she offered me coffee. Debbie asked me What is the most important thing you are looking for in a car? She did not ask me, what are you looking to spend? which I was pleased. We took a test drive, she really got to know me. They didn't have the car (I am looking at certified pre-owned). Debbie introduced me to Certified Pre-Owned Manager, the sales manager too. The dealership was first-class. It has been weeks and Debbie keeps in touch with me on a regular basis as to what inventory they have coming in. In fact, next Friday they are receiving one car that sounds to be exactly what I am looking for. I would recommend Debbie Work and the Lexus Of North Hills to my friends and family. They are great!
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