I called for a service repair and was helped by a very nice woman on the phone. She set up the perfect appointment time for me and the technician Mike showed up at 1:20 on the 1-4pm time window, when does that ever happen? Mike was great, he came in did a quick diagnostic made a few phone calls and gave me an estimate for the work. It required a replacement part and he gladly went down to pick it up and came back within 30 minutes to complete the repair. Thanks Mike I now have clean clothes :-)
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