This evening I had the hot water in our ensuit shower refusing to turn off - our regular plumber did not see the event as an emergency warranting a call out at 9:30 in the evening. I called Mastercraft Plumbing Company as an alternative and outlined the situation. The person I spoked to walked me through how to turn off the hot water myself - a fix that will do us in the morning when we can get our plumber out, and which will save me a service charge. I really appreciated the honesty and integrity of the person who helped me.
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