My eye doctor ask me to see about cataract surgery so I make an appointment with Loden. The paperwork they sent described additional services NOT covered by insurance costing $ 8,000 - $ 11,000 out of pocket and told me to be ready to pay all of it up front. As an alternate, I had to release them from any liability for misdiagnosed eye disease to do just a regular cataract surgery and all but promised me I would have to wear glasses even if I didn't require them before. WHAT ? ? ? . . . . Right now I only wear glasses when reading fine print. Pretty good for a 66 year old !
So then I call to cancel my appointment. They did so with a smile in their voice, not even offering to reset it for later. Sounded kind of like this happens to them more than once per day. They may be good, but are they selling what I need or what fattens their bottom line ? ? ? ? ?
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