The staff go out of their way to help you. One guy took the time to go over all the nuances of scratching posts with me so I could find the perfect one for my cats. They let you bring anything back, help you out with your packages, bend over backward to make sure you find what you need. They also promote the local shelters & rescue groups in the area. And their prices are excellent. One more thing: they have every kind of kitty litter available!
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