What a ripoff! I had to have my Carrier forced hot air furnace repaired due to a shorted out circuit board. Stephan came ang gave an estimate of $520. We were cold and needed the furnace fixed so Stephan came back the next day with the part and fixed the problem. I asked for the old part and did an internet search on the part number. Imagine my surprise when the $385 part from West Coast could be bought on-line for between $65 and $100. I called West Coast and spoke to Sean, who gave me a story about their parts being betterand "guaranteed". I asked how much they paid for the part, or what the mark up was. I could accept 100% markup for their trouble but 400%. This is ridiculous. Just hung up with Sean who told me he stands by his price (but would not tell me the actual price or mark-up). Needless to say - NO MORE WEST COAST CHIEF. I would leave a ZERO STARS if I could.
UPDATE to RIPOFF: Sean contacted me yesterday and offered me $100 refund to remove my bad reviews of West Coast Chief Repair - I refused. My rating and low opinion stands.
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