It was 10:25am when i called ADT because he hasn't showed up yet, and I called back again after 10 minutes to check the status and the customer rep put me on hold and contacted Daniel and even his Sales Manager. Unfortunately can't get hold of the two. The customer rep offered me to re-schedule another appointment and I said I don't think so, do you want to reschedule another time to waste my entire morning and get upset.
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