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New Front Staff Needed - Review by Chanel M | Rophe Adult & Pediatric Medicine

Rophe Adult & Pediatric Medicine

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New Front Staff Needed 6/18/2012

My child is a patient here and so far its been ok. If you are looking for a new pediatrician look elsewhere because the front medical assistants are not organized or knowledgeable or what they are doing, and the nurses won't answer the phone or call you back. I feel like this facility has the ability to retain more business if it wasn't for the front office staff. You will never get a call back (even if your child's results are in) nor are they able to keep up with your paper work. Its not worth the hassle. Its a clean facility but these people are not smart...and there is absolutely nothing for your children to play with while waiting. more
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