My family booked a room a month in advance to attend my cousin's graduation and stay downtown to show our out of town company around. When we got to the hotel, we were told they were overbooked for the night and they had no room for us. They proceeded to direct us to a hotel that did have an available room. However, it took a 15 minute cab ride to get there, and we were not even offered reimbursement. I have heard the rooms here are lovely but it's a real shame I could not find out for myself.
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