I just moved to Seattle and did a lot of research on dealerships in the area so I didn't get screwed as a single female looking for a new car. This place kept showing up as the place to go to, so I decided to check it out. Absolutely no pressure sales--it's incredible. I left the dealership and came back three times, and each time I got no pressure. Then, as I started to shop around, I was sending Tim in Sales (my contact) the other offers I was getting from other dealerships, which were better offers than his. That's when he got an attitude. He started pulling the "I'm a poor salesman" thing, trying to play on my guilt, etc. So I made him an offer, knowing that he had the choice to turn it down. Of course, he accepted it (because all car salesman want to make a deal) and then acted like he was soooo sad/ disappointed while he was showing me all the features the car had, after I had purchased the car. He's a poor actor--I know he's still the top producing salesman there, so his little act didn't fool me. But it's great because they let you test drive the car by yourself--which is wonderful--no pressure sales! However, the Service department is terrible. Terrible structure, terrible systems, they overcharge for everything, terrible service! I hate their service department--so if you want a dealership that will treat you well from beginning to end, don't go here! But if you're interested in a no-pressure sales experience, this is the place!
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