Left my totaled bike for an insurance estimate. They never read/responded to email sent prior to scheduled appointment. Didn't do work at scheduled appointment time due to a question they never bothered to call me about. Never called to tell me if the job was or wasn't done so job wasn't done when I arrived for pickup. After brief discussion outlining the conflicting info I was given from staff members resulting in the job not being done the job was done quickly while I waited. When I arrived home I realized a part from the bike was removed. I called to ask about it and never received follow up. Why??? Quite The Fail.
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