I was the Creative Director for Swork all 2005 and having a great latte became something I took for granted. Now that I work in an industrial district where the closest cup of any coffee is a 3 mile drive, I realize how much I appreciate a really good cup of coffee. The beans are fresh, they actually care about keeping the espresso machine clean and the espresso sweet and they bother to learn your name and your "usual" order. Best of all they take criticism and use it to really learn about their business, so if you ever have a complaint you can take it to the manager or straight to the owner and they really listen and care about what you have to say. I can't wait until their franchise program is off the ground and I can have a Swork closer to home.
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