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Really bad experience - Review by Dhiraj J | Shell Motors Inc

Shell Motors Inc

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Really bad experience 2/22/2012

Do not go to IMA Motorsport !!!!! These guys are worse than the dealer. I went there for oil leak on my BMW M3 and they did there diagnosis and came back with an estimate of 760 plus taxes. That means more than 6 hours of work to replace an oil filter gasket @ 119 per hour. I checked with the BMW dealer and they said all authorized BMW service shops do it in 3-4 hours. So, I am not sure what I gained by taking my car there. You google " BMW M3 Oil Filter Housing Gasket Replacement" and see what you find. The maximum amount paid by people at the dealership for this job is around 480 dollars. The guy named Dan that I was working with pulls numbers out of air without any detailed estimates and hopes that they will stick. The oil leakage on my car was not fixed and when I took it back today, he said that it is the leakage from the vanos gasket. I asked him how much it will cost and he said around 9,000 dollars. I was reviewing the leakage with his mechanic and he said its around 30 hours of work. I asked Dan how he came up with 9,000 estimate and the response I got was yes, his estimate was on the higher side. He said it's around 900 dollars for the parts plus 1,000 for machining and 3,600 for labor. You add these numbers and it comes to 5,500 plus taxes. I said it's around 5,500 and his response was it will be around 7,000. I asked for a detailed estimate and he refused to provide one and said he can only give a firm estimate once they open it up. I do not know why anyone would go to this shop when they cannot even provide detailed estimates and pull numbers out of air. I made a terrible mistake going to these guys and they charged me more than double that an authorized dealer would charge for an oil filter housing gasket. These guys are not someone that you should work with because everything smells fishy with their work and behavior. more
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