I highly recommend this dealership. I have test driven at this location about 5 years ago, and they have since seemed to have gone through some restructuring for the better. I have recently had less than satisfactory interactions with staff from other dealerships in the area, and I assure you that being helped by the current staff here was a sigh of relief. I arrived at the dealership one evening in the middle of the week and began looking at their selection of 2012 Altimas. When I requested assistance from a staff member that was walking toward me from another part of the lot, he promptly came over to me and the two people that I was accompanied by and introduced himself as John Choi. Despite the chill outside and though it was clear that I was not ready to negotiate yet, he was very patient and interested in addressing all of the questions I had left from my prior research on the 2012 Altima (S), down to every detail of the car.
Over the course of the next few days, he followed up with me and we agreed to meet on the weekend to further our discussion and go for a test drive. Our meeting was very successful in may ways: the test drive went great and I decided on a particular car on the lot. John's personability, professionalism and courtesy helped our interaction go smoothly and I felt comfortable during negotiation. Again, he was very patient while going through the decision making process and I felt that he was straightforward and detail-oriented while we were exploring my financing options. To add an extra level of greatness to our service, the finance manager, Karnail Ram was also very friendly, professional and helpful. I ended up leaving the dealership very satisfied with the price of the car and with the warranty and maintenance packages.
I have not yet taken advantage of my maintenance package on the car, but thus far I can attest that the team that assisted me in my purchase from Premier Nissan provided the kind of outstanding service that left a lasting impression.
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