I love my bank Wachovia. I have been with them since they switched my old bank First Union and took over as Wachovia.
Just recently i received a note from the bank telling me that i have changed my online bank information and if it was in error to call them.
Well i called Wachovia, 1-800-WACHOVIA, and i spoke to a woman in the finance department. I told them of this letter and i was told it was a virus. I was also told to send them the letter and that they are trying to track this down.
Unknown to me i had opened it and a virus "Keylogger" had downloaded onto my computer. SO with every step and every log on to my bank account they had EVERY BIT OF INFORMATION...
These people stole $750.50 ( yes even $.50 ) of rent money that was due. My bank knew of this problem when we had called and they credited back the money to our account. Come to find out some poor lady
(supposively) was doing data entry for these people and made a check with my information on it that way they have "clean money".
I'm just glad i have a bank like Wachovia. They made me feel a lot better about the whole process and helped me open two other accounts and they were also sending my husband and I a book of checks through the mail to no cost to us.
THANK YOU WACHOVIA!!
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