I came home late to find the garage spring broken and the door completely nonfunctional. An hour later with some research I found and called the phone expecting to get a machine. I got the owner directly and even at the late hour Tom was able to squeeze me in and I had a working garage door that night. This was despite the fact that it meant the owner was working until after midnight.
When I called I got an very reasonable estimate over the phone which was the exact amount that I paid at the end. It is a real pleasure to work with someone who really cares about his business and his customer. I would highly recommend them.
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