The service was incredible! I had just driven by and seen the truck I really wanted to purchase. I had just bought a smaller truck from a another lot three weeks earlier and I was given a "bad apple". Z came out and greeted me and I told him my situation and he told me that he would love to work with me. He sat and listened very attentively to my venting and then said "Come in and let's see what we can do for you". Walked in the office and Josh then greeted us and again, very respectful and knowledgeable of the vehicles in the lot. Josh took a test drive with us and was very accommodating to my questions and assured me that if there was anything further that he needed to do to make the buying experience better, he would sure do it. Came back to office and met John and he worked on the paperwork and I left that night with our "dream truck". I would indeed refer my many friends and family to Loan Star Motors. I truly believe I have created new friendships today and feel that if I ever need their assistance with the truck, that I could call them first!
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