This week I traded in my 2008 328 XI coupe for a 2011 528I. The experience from start to end was top notch and will recommend to my coworkers, family and friends to do business with Desimone BMW of Mt Laurel. Coming from having my 328 being serviced there, I knew that maintenance for the new car was in good hands. The salesman was Mark Kaminski and the assistant who walked us through the many functions of the car as well as overall assistance was Sarah Parker. I went to several other dealers for research i.e. Lexus, Mercedes, and Audi and by far BMW treated my wife and I the best and offered the best deal. They made the decision easy and ending up with one of the best cars on the road. It drives like a dream and getting excellent MPG. Mark did his research (as I did also) so the negotiations were very reasonable and I feel good with every aspect of the process including the finance stuff at the end. I traded my car in and paid the rest cash. Some dealers at the end make this end process very uncomfortable and try to force you to buy extra maintenance programs, tire plans etc. Desimone explained all the plans but were clear that these plans if of interest could be looked into any time while the car was under warranty. A lot of dealers do not do that and make you feel uncomfortable with excess pressure. While Sarah explained all the excellent options of the car, she ensured that both my blackberry and my wife's Iphone were connected to the car and ready for use. This was a big help as well as explaining in detail, the navigation, audio and endless other options. Also knowing that in bad weather that the BMW rubber floor mats come in handy. Sarah and Mark had brand new rubber mats in the trunk ready for use at a later time. So, if you are thinking of trading in a car and getting a new one or certified pre owned one, do your family a big favor and put BMW Desimone on the list. .
Respectfully, a very satisfied customer who will be doing business with Desimone for a long time.
Ed Cain......
more