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Terrible customer service - Review by Niki G | Competition Specialties-Polaris

Competition Specialties-Polaris

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Terrible customer service 12/21/2005

My husband took his brother's 4-wheeler here to get fixed. We were quoted $350-$450 to replace the ring on the piston. It was a brand new 4 wheeler. We called them about every 2-3 weeks to check on it. They kept telling us that they were having trouble finding the part (funny, we found it just fine when we looked) After 14 months, my husband went up there to talk to them and to check on the 4 wheeler. The clerk told him that their records showed that we had told them we didnt have the money--That never happened! we never said we didnt have the money. They said they would fix it. A month later, my husband went back up there to pick it up, they had done a bunch of unneccesary things to the 4 wheeler! It was new, so it didnt need all that, besides, they never told us they were going to do that. we ended up paying over $1400 for it. Very unprofessional. I dont recommend this place. more
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