Good: Everything...George broke the news that my heater was going to cost me more money in a most compassionate way (was a lot extra, previous owner didn't have water heater installed right). He was polite, great customer service, cleaned up everything when finished and thoroughly explained everything I needed to know.. Bad: Nothing! Everything was absolutely wonderful.. Other: They worked hard on my water heater and even came to do it on the holiday without complaining about working on the holiday. Great!.
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