I took my sick cat there last Friday and they seemed very thorough, fair priced, and I felt like I got the attention I deserved. There were a couple of other people there too and I felt they were sincere and professional with them, so I didn't see any rudness or cold mannerisms. I only gave it a 4 because I'm waiting to see if what they gave my cat will fix his lil' ailment that they said he has. Hopes are high.
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