The only reason I gave Cox Photography two stars is Patrick Cox did take mostly good pictures. However, the customer service was awful. I got my wedding album 7 months after turning in my proofs and only then because I called twice a week for a month asking where it was. Then the album wasn't formatted at all- just all 5x7s put on a page (except for the one panaramic picture that I love!). The extra pictures we ordered in color came back in black and white. They did reorder those after we complained and got the right ones to us. Cox Photography has raised their prices and is way overpriced for the quality and customer service.
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