I have only been there a few times, but the staff is friendly, the place is clean and the decor is not tired or worn. There are usually enough chairs for everyone. I have waited over 1 hour to see one of the doctors even though I had an appointment, but I expect that had to do with everyone getting their flu shots. I had an appointment for today and was seen within five minutes. I got free samples without having to ask for them. I have been seen for minor ailments and have not been treated as though I was wasting their time, which is rare now.
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