customer service is lacking. Actually it was not lacking; it was there, and it was terrible. The store manager got smart with my wife twice, the mechanic lied to me, and no one at the entire shop could manage to get my car in for an oil change after we dropped it off for an 8 am appointment. My car ended up spending the night in their station. We drove past the shop intending to pick our car up, but it was locked inside the building. Awesome!
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