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HORRIBLE EXPERIENCE! - Review by Kelli B | Sukie's Bridal

Sukie's Bridal

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HORRIBLE EXPERIENCE! 5/10/2011

My daughter ordered her wedding dress from a different bridal shop (Thank God!) but picked out bridesmaid dresses from this shop (Unfortunately). I am usually not one to write reviews but feel people, especially when shopping for a big day can be forwarned as to what they are getting in to. My youngest daughter who is 13 is a size 9, and has been in 2 other weddings this year, the most recent 2 months ago. When going in to be fitted I was out of town and my sister in law took her. I figured how hard can this be? This is what these people do for a living, when picking up the dress today not only was there NO CUSTOMER SERVICE involved I had to point blank ask them to come fit the dress. When I questioned why in the world a size 12 was ordered Sukie kept saying she went by measurments. I was then informed after I kept insisiting the dress was humongous it would be an additional $60.00 to alter the dress. I came home and looked at the measurements taken by the 2 OTHER bridal stores within the last year and they were identical AND 5-6" OFF what Sukie measured! Ridiculous! If you want correct measurements or ANY quality of customer service GO ELSEWHERE! more
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