I took my bridal gown in to be professionally cleaned and steamed before the big day. I put down a $50 deposit. When I went to pick it up they told me the total was more than I expected. I told them I paid a $50 deposit. They said okay and deducted the $50 deposit. I get home and there is a message from them that they can't find any record of my $50 deposit. I had to show them proof of it on my cc receipt.
My friend also took in her bridal gown to get cleaned and steamed before her big day and they ended up PRESERVING it instead of cleaning it. Completely inexcusable in my opinion.
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