I have found them to be fair and honest. For the last 10 years or so, I wanted a "diamond by the inch" necklace and never found my choice. Montelongo's had one that was kind of what I wanted, but after I told them about the item, they went to great lenghts to make the necklace into exactly what my idea was! Between Norma and Kent, I got my necklace! Thanks
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