This was probably the best experience I’ve ever had with dealership service. Jesse Salas and the service department exceeded just about all of my expectations (which were admittedly pretty low from experiences with other dealerships service departments). They did everything right and then Jesse even helped take care of my rental car even after I used a different rental location than the dealership’s preferred location. The technician’s noted were impressively thorough and well-written. I will definitely be coming back to Lewisville VW to service my VW in the future.
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