We used Dr. Bereznoff for a couple of years because we were really impressed with his staff acupuncturist and loved paying just a co-pay to see Dr. Li Lu. We put up with the many difficulties in contacting the physician and the rude staff. On several occasions staff members told me they couldn't do things that are common practice at every other physician we've seen- checking on drugs in our formulary and prescribing another so my insurance covered it was the first of many. I needed to make repeated calls to get referrals, he occasionally brought in preceptor students without an introduction or with the assumption that *of course* I want a total stranger there during my highly personal visit, the doctor never returned phone calls himself and he closed his office early and often. He *is* very good at osteopathic manipulative therapy though.
When Dr. Lu left, we left too, sad to say.
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