The manager at the Bellevue location, Michelle, was rude and condescending!! She proves they are in it for the money, and not our children. She was entirely unhelpful when I needed to reschedule due to my sick child. Claiming that is was based on their policy. Their policy is a scam, and they don't care if it means that I would bring my sick child to get all the other children there sick too. HORRIBLE!
more