I am not happy with their billing. Everytime I have an appointment, I make my co-pays at the office. I had a small procedure and I needed follow up. My doctor specifically noted in the paperwork for the next appointment "No co-pay" for it. Three months later I get billed, not one but two appointments. I did not miss any appointment and I made the payments I was supposed to. This has happened to me twice. Whenever I try to explain the situation the billing department gives me this weird explanation that leaves me nothing but confused.
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