Here is what I asked of them: Take my stereo out of my old car and put it in my new car. Make sure to move the cable that I plug my MP3 player into as well.
Sounds pretty simple right? Well not for these guys. Here is the short list of follies.
- a "45 minute" install took 3 hours.
- the argument that they charged me for a "kit" I did not need took over an hour... before I got my money back.
- sales rep didn't know what he was doing so he entered the wrong part #'s which made the return impossible to figure out.
- the sales rep didn't know how to do a return
- when all was said and done I got into my car to realize that the MP3 cable was no where to be found. This took another hour for them to install, they lost my cable and replaced it with a shorter one. Kinda sucks but I was happy to be out of there.
THESE GUYS ARE NOT PROFESSIONALS! They are clowns.
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