DO NOT SHOP - ESP if you are a New Yorker please do not waste your time traveling out to this place from NYC it is not worth it... Majority of the fish are SICK and DEAD in the tanks... just sitting there. The customer service is bad because mostly teenagers work there... They have a BS 2 week return policy which make no sense because you can buy the exact same stuff at petsmart etc and return it within 90 days... Please do not waste your time the management is clueless esp Gordon... I honestly think the owner can no longer manage to run this business because it's a big dusty dump inside maybe he's better off selling? either way I feel bad for myself that I shopped there and mostly I feel bad for the small animals esp the mammals because they have more feeling... not cool.
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