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Dirty, Poor, Un-KEPT Facility - Review by Rosanne L | Animals & Things

Animals & Things

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Dirty, Poor, Un-KEPT Facility 12/12/2010

There wasn't a single thing that I like about this place. The management has no social skills what so ever. Their return policy is absolutely horrible. After losing my baby boy turtle I went back wanting to exchange both light tops that I had purchased for a double light top. Since my female turtle lives in a 40 gal tank. I was told that I can not return/exchange them for something else. I would be given store credit for the one light but they wouldn't take the second light back. so not only was I losing money now at this horrible place I now had to spend more money there b/c I had store credit I had to use. Well now we all know that nothing that you buy ever equals the amount of your store credit so you always end up spend more money then you wanted too in the first place. After adopting a hurt cat from this place 4 years ago and being given the third degree about taking the cat in. If they would of taken the time to actually open their ears and listen when I spoke they would of heard that I am in college to be a Veternarian. Now with that being said how could someone even think that I would abuse an animal. STUPID PEOPLE!!!!!!!!!! After leaving this place very unhappy, I went across the parking lot to PetSmart. What a completely different staffing group. They actually have brains and know what they are talking about. If you ever have any questions about your pet or something that you can do for your pet they are the place to go too. Not that shit hole Animals and Things. Frankly the place should be shut down, I dont know how it passes inspection. It is dirty, dingy and far from clean. I will never buy anything from that place ever again. Frankly no one should ever buy anything from that place ever. Those poor animals suffer. Puppies should be happy go lucky animals not sleeping all the time and barely want to get up when a customer or child walks by. This place is a disgrace and should be shut down. more
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