Your “Store” should be congratulated on its customer culture, format, and appearance.
Scott Fontana is simply outstanding He converted a GM problem in to a Beck & Masten satisfied customer. You are to be congratulated on creating an environment that truly attempts to satisfy the customer and employing people who thrive in this resulting culture. Perhaps you could train GM.
My last two auto purchases were (each new); a 2007 Porsche Cayman S and a Mercedes (2010 E350. Your service and Scott exceeded both of this purchasing experience. If Scott were able to sell me my first GM in 20 years, he MUST be good!
Beck & Masten has proven to me that where you purchase an auto truly does matter. All dealers are not equal.
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