Everything was as it should be; he came out for an estimate as scheduled, and it was clear he knew the business. He was able to answer all our questions about upgrade options honestly, without trying to oversell. He pointed out all the places that were not up to code and would have to be adjusted.
He did not act rushed, and was friendly to talk to. He suggested putting a cloth down as the water heater would likely drip, as an extra precaution- as they would do this as well.
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