The vet clinic has great hours - 7 days a week and evening appointments. That is why my husband and I utilize them for our 3 pets. However, I never had the best impression for their service. Yes, they are qualified and quite resourceful. However, I don't get the impression that all of their staff, including a few of the vets, are actually pet lovers. Sometimes they can be a bit disorganized. Like losing the documents to our newly adopted cat. However, they solve problem and practice good medicine, so we've put up with bad "bedside manners".
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