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Unethical business owner, horrible store - Review by Lisa C | Berta Sawyer Inc

Berta Sawyer Inc

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Unethical business owner, horrible store 11/21/2010

Good: My sister-in-law was totally ripped off at this store with a custom order dress which did not fit her when it arrived. Alterations were subpar. Owner offered a small gift card, but she would not refund my sister-in-law's money. My sister-in-law was stuck with a dress she could not wear to the tune of $500.00. The owner is unethical and treated my sister-in-law very badly and with a total lack of respect. There's nothing to like about this store.. Bad: There was nothing to like about this store.. Improvements: An improved store policy regarding refunds/returns. A seamstress who is talented in working with expensive garments.. Other: Go to a high-end department store to buy a special occasion dress. You will be treated fairly and they have fair return policies especially if their alteration person ruins a dress.. more
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