OH MY GOD. I can't believe the terrible service at this god forsaken place. The new ownership has major problems. I went into the restaurant this morning for breakfast a little before noon, and 4 cups of coffee and about an hour and 15 minutes later, we hadn't gotten our food yet. We were trying to be nice to the server because she was a really nice girl, but couldn't believe how slow the kitchen was. The other customers at the counter were getting visibly annoyed, and finally we decided to ask for the manager. Not only did the manager, Kristen, refuse to be accommodating, she was sarcastic and rude, saying "what do you want me to do? do you want me to babysit your kids? do you want me to slap the chef? I will slap the chef, if that's what you want." I asked her to please not be sarcastic, and she responded that she was being "totally genuine" - which is completely ridiculous. Rather than asking us to stay and have a complementary meal, she said "well I'm not going to make you stay." - um, yeah. You're not making me come back, either.
more