The other day my laptop died, out of nowhere. I had some guesses as to what the cause was, but had no clue how to fix any of them. So, on another computer, I searched for a computer repair place in town. I came upon Chesser's Computers and I realized they are nearby, so I brought my computer to them.
The exterior and interior of the shop are nothing to look at, but don't let that keep you from using their services. From the moment I walked into the store I was treated kindly and professionally. I told Mike what happened and he told me the cost to diagnose the problem and the labor charge per hour (which is a lot less expensive than any of the on-call services and many of the in-shop services). I agreed to that, and left my baby - er, laptop - in his hands.
The next afternoon he called to say it was ready. Turns out it was an easy fix and he happened to have the replacement part on hand. Because it was such an easy fix, he did not charge me either the diagnostic fee or the labor fee. There are a lot of repair people who would have charged those fees anyway and lied about how long it took them to fix it. Mike did not do that. He was honest and professional.
Want to know how impressed I am with Chesser's Computers? Well, I just got my repaired laptop up and running and this is the first thing I have done on it: written this review. I will not hesitate to bring any future problems, if any, to Mike, and I will be referring all my friends!
more