i went in to order flowers to be delivered to my future mother in law in ny who could not travel to be here on our wedding, they assured me the flowers would be delivered on the day we were married....when i later spoke with my now mother-in-law and we enquired about the flowers she was confused -she never got them. they simply forgot to put in the order, is what we were told. that is no way to do business and they lost my business forever with this one huge over sight.
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