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Worst experience in a long, long time - Review by sc m | Celtic Bayou

Celtic Bayou

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Worst experience in a long, long time 11/1/2010

My wife and I recently returned from a trip to New Orleans where we experienced some fantastic (authentic) Cajun cuisine. Yearning for some good red beans and rice, we picked up a couple of orders to go from the Lynnwood location and took them home anticipating a culinary re-run of our trip. We were sadly disappointed. The food was so over-spiced we could not eat it. The tiny bits of meat did not compare to the huge hunks of sausage normally served in that dish. I spent 45 minutes trying to get through to the restaurant and could not. I eventually spoke with the manager who was supposed to taste the food and get back to me. The food is not authentic cajun cuisine by any stretch of the imagination and not worth your time or money. I am going to take issue with someone who said "C'mon it's CAJUN it supposed to be spicy." The food in New Orleans, authentic food that is, is NOT heavily spiced. I lived in New Orleans for a number of years and just returned from a visit there last week (and yes I did have Red Beans and Rice and many other things). This food is NOT authentic according to anything I have ever eaten down there. Additionally, when I asked for my money back, I was refused. The customer service provided to dissatisfied customers is very poor. I have played phone tag with them for nearly a week and finally was told only today (abruptly) that I could not get a refund. Unless you like bad customer service and your food spiced up like molten lava, stay away from this place. more
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