Alan has worked out his own style of service based on a thorough understanding of Volvos and a systematic approach to maintaining and repairing cars. He insists on making a diagnostic examination of the car first so the owner knows what repairs are needed and what are the highest priorities. He gives you his best estimate at that point and you choose how much to do or how little to do. Inevitably surprises are discovered and the estimate will change, but Alan always keeps you informed and does his best to explain it. If you care about your car, Alan's the man for you.
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