I find it extremely unprofessional in the way my account was handled. I was waiting for my new serum to arrive. The nurses kept telling me it would be here any time. Summer can and I went on a few small vacations to see family and when I got back I call to check to see where the new serum was at only to find out that my account had been closed and sent to collections. I had no notice that it was going to be sent to collections. I made regular payments to the dr's office. NEVER did anyone say there was a problem with my account, EVER!
I would be extremely careful when dealing with this company, because that is what they are a typical corporate company where doctors and staff only treat you as a number. The lack of communication by the credit / receptionist is unprofessional.
I now get to deal with a collection company and am fighting the fact that it is in collections. This has not been fun and is unfair. I always pay my bills, there is no reason why I wouldn’t, I created them.
So now, Because of my allergies and asthma I have to continue to get shots and needed to be retested and start over with a different doctor’s office. One who treats me like a patient.
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