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awful experience - Review by Brian F | Burien Toyota Service Dept.

Burien Toyota Service Dept.

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awful experience 9/18/2010

The sales people offered me a college graduate rebate, said i was just over the requirement because you had to have graduated within 2 years and i graduated two and a half years ago, but not to worry about it they would make it work. A month after having the car i received a phone call from Shannon in the finance office saying i owed them another 1,000 dollars because i didn't qualify for the college grad. rebate and we'd have to sign an new loan, after arguing for days and days i offered to pay 500 dollars of the rebate if they paid the other half, which they agreed too. If i had the money to hire a lawyer i'd have sued but that would have cost me more then 500 bucks so i settled. Will never buy a car there again, won't even be having the services done there. The people treated me like i was the bad guy even though they were ones faulting on their promise, just an awful experience, take my advice, go to another dealership. more
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