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Buyer beware - Review by Erica W | Five Star Chevrolet Buick GMC

Five Star Chevrolet Buick GMC

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Buyer beware 9/14/2010

I bought a 09 HHR about 4 months ago from this dealership.I bought the extended warranty and THOUGHT i was still covered under the 60k miles warranty,BOY I was wrong!I bought a new car because,I needed something safe for my now 2 month old son. So here goes,as i'm picking up my son at daycare i try and turn my car OFF,the key is actually stuck in the car!!My car wouldnt turn off!!So I rushed to the dealership figuring that I just bought this 09 car and extended warranty,id be well taken care of!WRONG!!!!The man in charge there tells me,well I have to charge you $110 for the diagnostic fee(ill get back to this later),and when i find out whats broken we'll see if your warranty covers it.Long story short of course my warranty doesn't cover this,and the man tells me $952.Im a single mother who just bought a new car with the warranty,thinking id be safer driving an 09 hhr,then i was driving my 95 jeep..I was WRONG my jeep was $1,800 and lasted me a whole yr before problems.This 09 HHR was 16k and broke within 4 months. Thanks Kevin Noel for selling me a total crapbox!Please look for my car with the words"Thanks for the lemon 5 star Chevy"!If even 2 people see it,then thats 2 people who will think twice before buying a car from you Kevin and Five Star!If they took good care of there customers they would of done something to work with me,but they didnt...... more
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