I had gotten a sewing machine and couldn't make it work. I was referred to B&C Sewing by the ladies at Joanne's Fabric.
I took my machine to B&C where the man did a look-over of it for free, and told me I couldn't get it to work because it was missing a huge peice and that it would cost more to fix than it would be to buy a comparable used one.
Their prices on used machines were REALLY great and low and the staff was very friendly and the man even helped me carry my big old broken machine out to the car for me!
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