Good: All seems well when you're purchasing appliances, and we purchased top of the line kitchen appliances (5) plus a high end washer/dryer. Friendly while taking your money and then ZERO customer service. We were trying to support a small, local, family business.. Bad: Washer broke after six months - had to wait for parts to be ordered and then told "too bad, can't fit you in the schedule" for the parts to be installed. Out one week without a clothes washer and not a priority! Buy somewhere else. Promised repairmen were employees, but we dealt with a subcontractor..
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