It makes complete sense that most car dealerships would get pretty awful reviews. Car buying is a stressful and tense activity that only happens once every few years. I of all people should know this because I recently had to shop for a new car for the first time in my life and I was petrified. It was giving me panic attacks to even think about the pressure I'd be receiving from salespeople and all the money I'd drop that I didn't want to.
That's why I was so surprised when we were helped by Bobby this weekend at Honda of SM. He was super laid-back from the start and it doesn't seem like an act. He was confident in his products and therefore never felt like he had to strongarm me into anything before I was ready. He knew I was looking at other cars and he didn't say a disparaging thing about any of them. Instead, he focused on the undeniable positives of the car I was looking at there, like safety ratings and reviews.
I was fooled into thinking all car salesmen were given a bad rap, but about four test drives later I experienced the quintessential pesky salesperson at another dealership. I called Bobby back and asked him a ton of questions over the phone and he answered all of them patiently and called me right back after he had to consult his manager about the price. He matched a quoted price from another dealership and arranged to have my car of choice in their dealership the next day and never once made me feel like I was being rushed or pressured.
Bobby and his colleagues were able to negotiate a low APR despite my short credit history and the price was actually a bit lower than what we had discussed the day before. While I did get offered the extended warranty, security system and GAP insurance, I never
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