I've purchased many cars and never had such a good experience. I went there having done my homework. I knew the rebates available, I knew the fair market value of my trade-in, I knew the "invoice price" and what type of discount I could get.
Perhaps I was lucky and got a great salesman (John Gilmann - ask for him!) He is a straight-shooter - no BS. He treated me fairly, asked what I wanted for a deal. I told him and he came back several hundred dollars lower. I told him "this is my number - do that and we have a deal; one dollar less and I won't waste any more of your or my time". He came back, shook my hand and said we have a deal.
It was THAT simple and that courteous.
Everyone was fair, no games - I will ALWAYS buy my cars there and I live just south of Boston! I went up there on a lark - they had a car I was interested in but I never expected to buy it there. It was well worth the trip. There was a small issue; an error on the "title". They notarized a corrected copy the next day and JOHN DROVE DOWN TO BOSTON TO HAND DELIVER IT because I needed it right away.
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